Is PU Prime a Good Broker?
Our Overall Verdict
PU Prime operates as an STP/ECN multi-asset brokerage established in 2015, holding regulatory oversight across several jurisdictions including Australia (ASIC), South Africa (FSCA), Seychelles (FSA), Mauritius (FSC), and the United Arab Emirates (CMA). The broker provides access to MetaTrader 4, MetaTrader 5, and its proprietary PU WebTrader and PU Prime mobile application. With account options spanning from a low-entry Cent account requiring a $20 minimum deposit up to an ECN tier, PU Prime accommodates varied capital levels while offering leverage up to 1:1000 under offshore entities.
Trading costs depend significantly on the selected account type. While Prime and ECN accounts provide raw floating spreads paired with fixed per-lot commissions, Standard and Cent accounts feature commission-free pricing with wider average spreads, such as 1.3 pips on EUR/USD and GBP/USD. The broker also integrates copy trading through PU Social, offers an external VPS reimbursement scheme, and includes negative balance protection alongside client compensation arrangements through the Financial Commission and Lloyd's of London.
Who Should Use PU Prime?
- Traders looking for flexible copy trading and social interaction tools via dedicated mobile interfaces.
- Beginners seeking low capital commitment via a $20 minimum deposit Cent account.
- Traders using MetaTrader 4 or MetaTrader 5 with strategies that incorporate scalping, hedging, or news trading.
- Traders operating outside restrictive regulatory regions who require leverage up to 1:1000.
Who Should Avoid PU Prime?
- Residents of restricted jurisdictions, including the United States, Singapore, Australia (for offshore high leverage), China, and Cyprus.
- Traders seeking direct in-house VPS servers without trading volume requirements.
- Users who require automated trading through Expert Advisors on browser-based proprietary interfaces.
- Traders seeking traditional fixed tiered VIP loyalty status schemes.
Strengths
- Access to MT4, MT5, and proprietary PU WebTrader and mobile apps
- Low entry barrier starting at $20 for Cent accounts
- Multiple regulatory licenses across jurisdictions such as ASIC, FSA, and FSCA
- Broad range of copy trading and social trading integration via PU Social
Weaknesses
- Proprietary web platform does not support automated Expert Advisors
- Standard accounts feature wider floating spreads averaging 1.3 pips on EUR/USD
- Maximum leverage reduces based on account equity and regulatory jurisdiction
- External VPS reimbursement requires a minimum $1,000 deposit and monthly trading volume
Is PU Prime safe?
9.5/10Regulation and Licenses
PU Prime operates through several licensed corporate entities across different regions. The broker is authorized and regulated by the Australian Securities and Investments Commission (ASIC) under license number 410681. In addition, PU Prime holds regulatory approvals from the Financial Sector Conduct Authority (FSCA) in South Africa, the Financial Services Authority (FSA) in Seychelles (license 8426654-1), the Financial Services Commission (FSC) in Mauritius (license GB23202672), and the Capital Markets Authority (CMA) in the United Arab Emirates under license 20200000388.
The broker's physical headquarters are located in Ebene, Mauritius, alongside registered office locations in Seychelles and the United Arab Emirates. PU Prime does not accept clients from certain jurisdictions, including the United States, Australia (for offshore accounts), Singapore, China, Cyprus, Cuba, Iran, North Korea, and the Philippines, among others.
Client Protection
PU Prime segregates client funds from operational funds in dedicated accounts. Retail clients benefit from negative balance protection, which resets account deficits back to zero should volatile market movements cause losses beyond deposited balances.
For dispute resolution and supplementary solvency coverage, PU Prime maintains membership with the Financial Commission, providing compensation protection of up to €20,000 per eligible case based on commission rulings. Furthermore, client funds are covered by an insurance policy via Lloyd's of London, which provides protection up to US$1,000,000 per client in the event of broker insolvency.
Regulatory History
Information on formal public sanctions or disciplinary regulatory actions against PU Prime is not publicly disclosed in the corporate record. Regulatory conditions vary by entity; accounts under ASIC are subject to strict leverage caps of 1:30 for retail forex, whereas accounts registered under FSA Seychelles or FSC Mauritius can access leverage up to 1:1000.
PU Prime at a Glance
Established in 2015, PU Prime serves as an STP/ECN brokerage offering trading access across forex, commodities, indices, shares, ETFs, and bonds. The broker maintains its primary headquarters in Mauritius, with regional offices in the Seychelles and the United Arab Emirates. With an editorial Trust & Safety score of 9.5 and a Trading Platforms & Tools score of 10, PU Prime delivers diverse access channels through MetaTrader 4, MetaTrader 5, and in-house proprietary software.
Trading accounts support base currencies including USD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, and JPY. The broker accommodates diverse operational styles by permitting scalping, hedging, news trading, and automated EA deployment. In addition, social trading tools are facilitated via PU Social, and customer service is available on a 24/7 basis through live chat, telephone, and email support channels.
How Much Does It Cost to Trade With PU Prime?
7.6/10Spreads and Commissions
PU Prime implements floating spreads across all account categories, with pricing models divided between commission-free spreads and raw spread structures accompanied by fixed commissions.
| Account Type | Spread Type | Commission | Average EUR/USD Spread |
|---|---|---|---|
| Cent | Floating | $0 | 1.3 pips |
| Standard | Floating | $0 | 1.3 pips |
| Prime | Floating (from 0 pips) | $3.50 per side ($7.00 round turn) | Raw spread |
| ECN | Floating (from 0 pips) | $1.00 per side ($2.00 round turn) | Raw spread |
On commission-free accounts such as the Standard tier, typical spreads average 1.3 pips on EUR/USD and GBP/USD, 3 pips on Gold (XAU/USD), and 0.6 points on the S&P 500 CFD. The Prime and ECN tiers reduce spreads to raw baseline quotes starting at 0 pips, charging commissions of $7.00 and $2.00 per round lot, respectively.
Other Trading and Non-Trading Fees
Overnight financing charges (swap fees) apply to positions kept open past 24:00 server time (GMT+2/GMT+3). Swap-free Islamic accounts are accessible for eligible traders, where standard swaps are replaced by alternative administrative fees on designated instruments. Triple-swap rates apply on Wednesdays for forex and precious metals, and on Fridays for energy and indices.
PU Prime does not charge internal deposit fees, nor does it levy an account inactivity fee. However, accounts inactive for 90 days with a balance under $10 may be archived. For withdrawals, the broker reimburses bank fees on the first international wire transfer of each calendar month. Subsequent wire withdrawals within the same month incur an internal fee of 20 base currency units (or USD equivalent). Currency conversion fees apply dynamically when trading or holding instruments denominated in currencies that differ from the account base currency.
What Is It Like to Trade With PU Prime?
10/10Trading Platforms
PU Prime supports both standard third-party platforms and internally developed trading applications:
- MetaTrader 4 (MT4): Available on desktop and mobile, supporting technical charting, automated Expert Advisors (EAs), and customized indicators.
- MetaTrader 5 (MT5): Offers expanded timeframes, additional technical indicators, integrated market depth, and advanced algorithmic backtesting.
- PU WebTrader: An in-house, browser-based platform designed with high-definition charting and streamlined order execution, though it does not natively support EAs.
- PU Prime App: A proprietary mobile interface available on iOS and Android that combines complete account administrative tools, charting, and execution options.
Execution and Trading Tools
PU Prime operates as an STP/ECN broker, executing trades with market execution where slippage may occur between requested prices and filled quotes under regular market conditions. Traders have access to economic calendars, news feeds, and live market updates. The broker allows hedging, scalping, and news trading without technical restrictions.
Automated and Copy Trading
Automated algorithmic trading is fully compatible with MT4 and MT5 through the use of Expert Advisors. Additionally, PU Prime offers API integrations via its partnership infrastructure, allowing advanced and institutional clients to connect custom trading applications and receive live pricing feeds.
For copy trading, PU Prime operates PU Social alongside a dedicated copy trading application. Clients can open an account with $50 and allocate a minimum of $25 per strategy provider. Trade replication can be customized via Equivalent Used Margin, Fixed Lots, or Fixed Multiples. Strategy providers may charge up to 50% profit-sharing based on the High Water Mark model, with zero platform subscription fees. While PU Prime does not directly host VPS servers, it provides a VPS reimbursement program for clients who deposit at least $1,000 and maintain closed monthly notional trading volume of $0.5 million ($25 refund) or $1 million ($50 refund).
What Can You Trade at PU Prime?
6.8/10Forex and CFDs
PU Prime offers trading in major, minor, and exotic foreign exchange currency pairs. Trading is executed with a minimum contract size of 0.01 lots. Typical spreads on major pairs on standard accounts average 1.3 pips for EUR/USD and GBP/USD. Forex pairs can be traded with leverage up to 1:1000 under global entities, subject to equity-based leverage step-downs and lower fixed leverage caps on specific exotic pairs.
Stocks, Indices, Commodities and Other Markets
Beyond foreign exchange, PU Prime provides contracts for difference (CFDs) spanning multiple asset classes:
- Commodities: Covers precious metals such as Gold (XAU/USD, featuring an average spread of 3 pips), Silver, and energy markets like Crude Oil.
- Indices: Major global benchmarks, including the S&P 500 CFD (with an average spread of 0.6 points).
- Shares: Single-stock equity CFDs on prominent global corporations.
- Exchange-Traded Funds (ETFs): Basket instruments tracking specific sectors and asset segments.
- Bonds: Fixed-income government and corporate debt derivatives.
PU Prime Accounts and Leverage
8.6/10Available Account Types
PU Prime provides four primary live account types tailored to different capital levels and trading preferences:
- Cent Account: Denominated in cent currency units (USC), this account features commission-free trading with floating spreads from 1.3 pips and a low entry requirement.
- Standard Account: A commission-free account with floating spreads starting from 1.3 pips, suited for discretionary retail traders.
- Prime Account: A raw spread account offering baseline spreads from 0 pips with a fixed commission of $3.50 per side per lot ($7.00 round turn).
- ECN Account: Designed for high-volume traders, offering raw spreads from 0 pips and a reduced commission of $1.00 per side per lot ($2.00 round turn).
Swap-free Islamic variations are available for Standard, Cent, and Prime tiers, replacing overnight interest with alternative administrative holding fees. Free demo accounts are also supported for strategy testing.
Minimum Deposit
The minimum deposit threshold varies depending on the account tier. The Cent account requires a $20 deposit (2,000 USC). The Standard and Islamic Standard accounts require $50. The Prime account requires a minimum balance of $1,000, while the ECN tier requires an initial funding amount of $10,000. E-wallet and local transfer deposits generally require $50, whereas bank wire transfers do not impose specific internal limits.
Leverage and Margin
Maximum leverage reaches up to 1:1000 for retail accounts under global offshore entities, whereas accounts subject to ASIC regulation in Australia are limited to a maximum of 1:30. Accounts operating at 1:1000 leverage automatically downscale to 1:500 once account equity surpasses $20,000. Default leverage across Standard, Prime, and Cent tiers is set at 1:500, configurable via the Client Portal. During high-volatility news events, PU Prime temporarily adjusts leverage for new positions to 1:200. The margin call level is set at 50%, and the automatic stop-out trigger is set at 20% margin level.
Depositing and Withdrawing Money at PU Prime
8.1/10Deposit Options
PU Prime supports a variety of funding methods, including Apple Pay, Skrill, Neteller, Sticpay, Bitwallet, AstroPay, Fasapay, Bank Transfer, Wire Transfer, and B2BinPay. The broker does not assess internal deposit processing fees. Funding via credit/debit cards and electronic wallets processes instantly, whereas domestic and international bank wire transfers typically settle within 2 to 5 business days.
Withdrawal Options
Withdrawals can be processed through the same methods used for funding: Apple Pay, Skrill, Neteller, Sticpay, Bitwallet, AstroPay, Fasapay, Bank Transfer, Wire Transfer, and B2BinPay. Processing intervals vary by payment rail: cryptocurrency transfers typically clear within 1 hour, e-wallets take up to 24 hours, bank wire transfers require 1 to 3 business days, and card withdrawals process within 1 to 5 business days.
PU Prime does not charge internal fees on e-wallet or cryptocurrency withdrawals, although external provider network fees apply. The broker reimburses external bank fees on the first international wire withdrawal of each month. Subsequent wire transfers in the same month incur a 20-unit processing fee in the account's base currency.
Deposit methods
Withdrawal methods
How Good Is PU Prime Customer Support?
7.1/10Support Channels and Availability
Customer support at PU Prime is accessible 24 hours a day, 7 days a week. Clients can reach assistance through live chat, direct email ([email protected]), and international telephone support (+248 4373 105). While English-language support operates continuously 24/7, multilingual coverage—including Spanish, French, German, Italian, Portuguese, Chinese, Arabic, Japanese, Thai, Vietnamese, Malay, and Tagalog—varies according to regional desk operational hours.
Our Support Experience
Standard response intervals across PU Prime customer communication channels reflect average wait times under 1 minute for live chat inquiries, 1 to 5 minutes for direct telephone support, and approximately 24 hours for email ticketing resolutions. The editorial evaluation awards PU Prime an internal score of 7.1 out of 10 for Customer Support, reflecting responsive live chat and broad language accessibility.
PU Prime Research and Educational Tools
10/10PU Prime provides an extensive educational framework under its PU Academy portal, achieving an editorial score of 10 out of 10 for Market Research and education. The learning suite features foundational and intermediate educational articles, video tutorials, quizzes, downloadable e-books, scheduled webinars, and comprehensive trading guides structured for both novice and evolving market participants.
Market research resources include real-time financial news feeds, technical analysis overviews, and an interactive economic calendar. These analytical tools are accessible across the desktop and mobile software suites to assist clients tracking market developments and economic releases.
Is PU Prime Right for Your Trading Style?
PU Prime for Beginners
PU Prime provides several features appropriate for beginner traders, starting with a low initial deposit barrier of $20 on its Cent account. This allows new entrants to manage fractional trade sizes with reduced capital risk. The educational materials in PU Academy, combined with accessible risk-free demo accounts, provide adequate resources for learning market mechanics before committing larger balances.
PU Prime for Day Traders and Scalpers
Day traders and scalpers benefit from the broker's explicit allowance of scalping, hedging, and high-impact news trading. The Prime and ECN accounts offer floating spreads starting at 0 pips, with fixed per-lot commissions suited to frequent order turnaround. The stop-out margin level of 20% and 50% margin call threshold also provide transparent risk parameters for intraday positioning.
PU Prime for Algorithmic Traders
Automated traders can implement Expert Advisors on MT4 and MT5 platforms without strategy restrictions. Furthermore, institutional clients can access API trading solutions for customized pricing feeds and direct connectivity. Although PU Prime does not maintain internal virtual private servers, active automated traders who trade substantial volume can utilize the broker's monthly VPS reimbursement program.
PU Prime for Experienced Traders
Experienced and high-volume traders have access to the ECN account structure, which reduces round-turn commissions to $2.00 per lot alongside raw floating spreads. Experienced market participants can also take advantage of leverage up to 1:1000 under offshore regulatory coverage, participate in periodic live trading competitions, or monetize strategy development via signal provision on the PU Social platform.
What Do Traders Say About PU Prime?
Common Positive Feedback
User feedback frequently highlights the promptness of live chat assistance and the responsiveness of dedicated account managers. Clients also express satisfaction with the variety of trading platforms available, the fast execution speeds on MT4 and MT5, and the low entry threshold offered by the Cent account. In addition, users note the convenience of the PU Social copy trading application and the smooth processing of regular e-wallet transactions.
Common Complaints
Conversely, critical feedback often centers on administrative delays associated with account verification (KYC) and prolonged account compliance reviews. Several users report frustrations surrounding rejected or delayed withdrawal requests following periods of profitable trading or account adjustments. Other reported concerns involve disputes related to promotional deposit bonus conditions, account re-verification requirements, and spread widening during major economic news releases.
Trustpilot and App Store Ratings
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | Unavailable - breach of guidelines | 1844 |
| Google Play | ||
| App Store |
How PU Prime Compares With Other Brokers
| Broker | Minimum Deposit | Maximum Leverage | Regulation | Trading Platforms |
|---|---|---|---|---|
| PU Prime | 20 | 1000 | ASIC, FSA, FSC, CMA, FSCA | MetaTrader 4, MetaTrader 5, PU WebTrader, PU Prime App |
Final Verdict on PU Prime
PU Prime delivers a comprehensive multi-asset CFD environment backed by multi-jurisdictional regulation across ASIC, FSCA, FSA, FSC, and CMA. With access to MetaTrader 4, MetaTrader 5, and custom proprietary web and mobile interfaces, the broker accommodates both standard discretionary execution and automated workflows. Its account structure is versatile, catering to low-capital traders via a $20 Cent tier while providing raw spread environments on its Prime and ECN tiers.
While the broker offers competitive features such as negative balance protection, compensation schemes, and social copy trading, traders must consider certain operational caveats. Floating spreads on standard tiers are relatively wide at 1.3 pips, proprietary web platforms lack EA capability, and external VPS hosting requires adherence to strict deposit and volume thresholds. Overall, PU Prime represents a well-equipped option for traders prioritizing high leverage options, diverse platform choices, and flexible copy trading infrastructure.
PU Prime FAQs
The minimum deposit at PU Prime starts at $20 for the Cent account. The Standard and Islamic Standard accounts require $50, the Prime account requires $1,000, and the ECN account requires $10,000.
PU Prime is regulated across multiple jurisdictions, holding licenses with the Australian Securities and Investments Commission (ASIC), the Financial Sector Conduct Authority (FSCA) in South Africa, the Financial Services Authority (FSA) in Seychelles, the Financial Services Commission (FSC) in Mauritius, and the Capital Markets Authority (CMA) in the UAE.
Yes, PU Prime provides negative balance protection on retail accounts, ensuring that client losses do not exceed their deposited funds.
PU Prime provides MetaTrader 4, MetaTrader 5, the proprietary PU WebTrader browser interface, and the PU Prime mobile app for iOS and Android.
Yes, automated trading using Expert Advisors (EAs) is supported on MetaTrader 4 and MetaTrader 5, though EAs are not supported on the proprietary PU WebTrader platform.
The maximum leverage is up to 1:1000 for global accounts on major forex pairs and selected gold products, while accounts regulated by ASIC are limited to 1:30. Leverage on global accounts automatically reduces to 1:500 when equity exceeds $20,000.
No, PU Prime does not charge account inactivity or maintenance fees, although accounts inactive for 90 days or more with balances under $10 may be archived.
Yes, PU Prime offers copy trading through its dedicated mobile app and PU Social platform, requiring a $50 account minimum and $25 minimum capital to follow a provider.
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