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ForexRanks Scoring Matrix

The ForexRanks Scoring Matrix is the operational companion to the ForexRanks Broker Review Methodology.

The methodology explains how ForexRanks evaluates brokers, handles evidence, calculates category scores, treats missing information and applies qualitative scoring.

This page contains only the metric-level weights, numerical thresholds, point rules and category-specific rubrics required to convert verified broker observations into 0–10 scores.

Unless a rule below states otherwise:

  • feature fully verified and available = 10;
  • feature materially limited or conditional = 5;
  • feature confirmed absent = 0;
  • qualitative criteria use the General Qualitative Scoring Scale in the methodology;
  • transparency criteria use the Qualitative Transparency Rubric in the methodology;
  • unverified and not-applicable criteria follow the methodology's published missing-data rules.

1. Safety and Protection — 20%

Applicable Regulation and Regulatory Quality — 45%

Metric Weight
Serving entity regulatory quality 80%
Authorization and license verifiability 20%

Serving Entity Regulatory Quality

Regulatory Position Score
Highest-strength prudential regulator with strong supervision and client protections 10
Strong regulator with meaningful supervision but fewer protections or enforcement mechanisms 7.5
Lower-tier regulator with a more limited prudential/client-protection framework 5
Offshore authorization with limited prudential supervision 2.5
Unregulated serving entity 0

Authorization and License Verifiability

Verification Score
Exact entity, regulator and license independently matched 10
Authorization verified with only minor non-material uncertainty 7.5
Regulator/entity identified, but authorization cannot be completely matched 5
Only registration or weak authorization evidence is available 2.5
No verifiable authorization 0

Client-Fund Protections — 20%

Metric Weight
Investor compensation 40%
Segregation of client funds 35%
Negative balance protection 25%

Investor Compensation

Protection Score
Applicable statutory protection above approximately $50,000 equivalent 10
Approximately $20,000–$50,000 8
Below approximately $20,000 6
Defined private/industry compensation fund 4
Private insurance or liability cover only 2
No applicable verified compensation arrangement 0

Client-Fund Segregation

Condition Score
Legally required and confirmed applicable 10
Clearly verified contractual segregation 7.5
General segregation statement verified but implementation/legal basis unclear 5
Confirmed absent 0

Negative Balance Protection

Condition Score
Legally required and applicable 10
Broad contractual protection 7.5
Conditional or restricted protection 5
Confirmed absent 0

Legal Entity and Ownership Transparency — 15%

Metric Weight Scoring Rule
Legal-entity transparency 60% Qualitative Transparency Rubric
Ownership/control transparency 40% General Qualitative Scoring Scale

Operating and Regulatory Record — 10%

Regulatory Record Score
No material adverse regulatory event identified in the documented review 10
Isolated minor or resolved issue 7.5
Material resolved issue or several minor issues 5
Serious/recent enforcement or repeated regulatory concerns 2.5
Active ban, suspension, revocation or authoritative current fraud/scam warning 0

Account and Security Protections — 10%

Metric Weight
Two-factor authentication 35%
Withdrawal authentication 30%
Device/session controls 20%
Additional verified security safeguards 15%

The standard feature rule applies.

For additional safeguards:

Additional Safeguards Score
Multiple material additional controls 10
Two additional controls 7.5
One additional control 5
None verified 0

2. Fees and Commissions — 20%

Standard-Account Trading Costs — 35%

Metric Weight
EUR/USD representative spread 35%
GBP/USD representative spread 25%
XAU/USD representative spread 25%
S&P 500 CFD representative spread 15%

EUR/USD

Spread, pips Score
≤0.50 10
>0.50–0.70 9
>0.70–0.80 8
>0.80–1.00 7
>1.00–1.10 6
>1.10–1.30 5
>1.30–1.40 4
>1.40–1.60 3
>1.60–2.00 2
>2.00–2.50 1
>2.50 0

GBP/USD

Spread, pips Score
≤0.70 10
>0.70–0.90 9
>0.90–1.00 8
>1.00–1.20 7
>1.20–1.40 6
>1.40–1.60 5
>1.60–1.80 4
>1.80–2.00 3
>2.00–2.30 2
>2.30–2.80 1
>2.80 0

XAU/USD

XAU/USD is measured in normalized price points.

Spread Score
≤0.10 10
>0.10–0.15 9
>0.15–0.20 8
>0.20–0.25 7
>0.25–0.30 6
>0.30–0.35 5
>0.35–0.40 4
>0.40–0.50 3
>0.50–0.75 2
>0.75–1.00 1
>1.00 0

Where XAU/USD is reported in pips:

1 pip = 0.01 price points

Where reported in cents:

Price Points = Cents ÷ 100

S&P 500 CFD

Spread, points Score
≤0.35 10
>0.35–0.40 9
>0.40–0.50 8
>0.50–0.60 7
>0.60–0.70 6
>0.70–0.80 5
>0.80–1.00 4
>1.00–1.30 3
>1.30–1.70 2
>1.70–2.50 1
>2.50 0

If a benchmark instrument is genuinely not offered, that instrument metric is excluded and the remaining metrics in this sub-factor are reweighted proportionally.

Raw/ECN/Commission Account Costs — 25%

Metric Weight
EUR/USD all-in cost 70%
Round-turn commission 30%

EUR/USD All-In Cost

All-In Cost in Pips = Representative Raw Spread + (Round-Turn USD Commission ÷ $10)

The resulting value uses the EUR/USD spread bands above.

Round-Turn Commission

Commission per Standard Lot Score
≤$4 10
>$4–5 9
>$5–6 8
>$6–7 7
>$7–8 6
>$8–10 5
>$10–12 4
>$12–14 3
>$14–16 2
>$16–20 1
>$20 0

Non-Trading Fees — 20%

Metric Weight
Inactivity fee 50%
Currency-conversion fee 30%
Other recurring account/admin fees 20%

Inactivity Fee

Condition Score
No inactivity fee 10
Very low burden or ≤$5/month after ≥12 months 9
≤$10/month after ≥12 months 8
≤$10/month after 6–11 months 7
≤$10/month after 3–5 months 6
$11–25/month after ≥6 months 5
$11–25/month after 3–5 months 4
>$25/month after ≥6 months 3
>$25/month after 3–5 months 2
Fee begins before 3 months 1
Material inactivity fee exists but cannot reasonably be quantified 0

Currency Conversion Fee

Fee Score
0% 10
>0–0.25% 9
>0.25–0.50% 8
>0.50–0.75% 7
>0.75–1.00% 6
>1.00–1.50% 5
>1.50–2.00% 4
>2.00–3.00% 3
>3.00–4.00% 2
>4.00–5.00% 1
>5.00% 0

Other Recurring Fees

Annual USD-equivalent:

Annual Cost Score
$0 10
>$0–25 9
>$25–50 8
>$50–75 7
>$75–100 6
>$100–150 5
>$150–200 4
>$200–300 3
>$300–500 2
>$500–1,000 1
>$1,000 0

Swap and Financing Costs — 10%

Representative annualized debit-side financing cost:

Annualized Cost Score
≤1% 10
>1–2% 9
>2–3% 8
>3–4% 7
>4–5% 6
>5–7.5% 5
>7.5–10% 4
>10–15% 3
>15–20% 2
>20–30% 1
>30% 0

Any substitute holding or administration charge on a swap-free account is included where applicable.

Fee Transparency — 10%

Use the Qualitative Transparency Rubric in the methodology.

3. Trading Platforms and Tools — 15%

Platform Availability and Variety — 30%

Metric Weight
Distinct full-platform families 60%
Established/open-platform choice 40%

Platform Family Breadth

Distinct Families Score
5+ 10
4 9
3 8
2 6.5
1 4
0 0

Mobile, web and desktop variants of the same platform family are counted once.

Established/Open Platform Choice

Platform Points
MetaTrader 5 3.0
cTrader 2.5
TradingView direct trading 2.5
MetaTrader 4 1.5
Other established/open third-party platform 0.5

Maximum:

10 points

Advanced Trading and Automation — 25%

Metric Weight
EA/algorithmic trading support 25%
VPS 20%
Copy trading 20%
Social trading 10%
Hedging 10%
Scalping 10%
News trading 5%

Use the standard feature rule.

Usability and Functionality — 20%

Use the General Qualitative Scoring Scale based on:

  • navigation;
  • order entry;
  • charting;
  • account-management functionality;
  • practical workflow;
  • stability where verifiable.

Mobile and Web Trading — 15%

Metric Weight
Android 25%
iOS 25%
Web trading 30%
Cross-platform functional consistency 20%

Android and iOS use the standard feature rule.

Web Trading

Condition Score
Full browser-based trading 10
Materially limited web trading 5
No web trading 0

Functional Consistency

Use the General Qualitative Scoring Scale.

Integrations and Connectivity — 10%

Metric Weight
Trading API 40%
TradingView direct integration 25%
External copy/social integration 20%
FIX or comparable institutional connectivity 15%

Use the standard feature rule.

4. Deposits and Withdrawals — 12.5%

Withdrawal Processing and Accessibility — 30%

Metric Weight
Representative processing time 70%
Minimum withdrawal 20%
Withdrawal accessibility/restrictions 10%

Withdrawal Processing Time

Time Score
≤1 hour 10
>1–4 hours 9
>4–24 hours 8
>24–48 hours 7
>48–72 hours 6
>72–120 hours 5
>120–168 hours 4
>168–240 hours 3
>240–360 hours 2
>360–480 hours 1
>480 hours 0

Where several payment-method families exist, use the median of the published upper processing-time bounds.

For scoring normalization:

1 business day = 24 hours

Withdrawal Minimum

USD Equivalent Score
$0 10
>$0–5 9
>$5–10 8
>$10–25 7
>$25–50 6
>$50–100 5
>$100–250 4
>$250–500 3
>$500–1,000 2
>$1,000–2,000 1
>$2,000 0

Withdrawal accessibility uses the General Qualitative Scoring Scale.

Range of Payment Methods — 25%

Metric Weight
Payment-method family breadth 80%
Regional/local payment coverage 20%

Normalized families include:

  • bank transfer;
  • cards;
  • e-wallets;
  • regional/local bank methods;
  • supported digital-asset channels;
  • mobile/digital wallets;
  • other materially distinct funding families.

Method Breadth

Families Score
6+ 10
5 9
4 8
3 6
2 4
1 2
0 0

Regional/local coverage uses the General Qualitative Scoring Scale.

Deposit Processing and Accessibility — 20%

Metric Weight
Representative processing time 60%
Transaction-level deposit minimum 25%
Deposit accessibility 15%

Deposit Processing Time

Time Score
≤15 minutes 10
>15 min–1 hour 9
>1–4 hours 8
>4–24 hours 7
>24–48 hours 6
>48–72 hours 5
>72–120 hours 4
>120–168 hours 3
>168–240 hours 2
>240–360 hours 1
>360 hours 0

Deposit minimums use the same USD bands as withdrawal minimums.

Deposit accessibility uses the General Qualitative Scoring Scale.

Funding and Withdrawal Fees — 15%

Metric Weight
Deposit fee 40%
Withdrawal fee 60%

Use a standard:

$500 transaction

Effective Fee % = Percentage Fee + (Fixed Fee ÷ $500 × 100)

Effective Fee Score
0% 10
>0–0.50% 8
>0.50–1.00% 6
>1.00–2.00% 4
>2.00–3.00% 2
>3.00% 0

Transparency and Reliability — 10%

Use the Qualitative Transparency Rubric.

5. Tradable Instruments — 10%

Forex Market Coverage — 30%

Forex Pairs Score
70+ 10
60–69 9
50–59 8
40–49 7
30–39 6
20–29 5
10–19 3
1–9 1
0 0

Range of Asset Classes — 30%

Normalized core classes:

  • forex;
  • stocks/share CFDs;
  • indices;
  • commodities;
  • cryptocurrencies;
  • ETFs;
  • bonds;
  • futures;
  • options.
Asset Classes Score
8+ 10
7 9
6 8
5 7
4 5
3 3
2 2
1 1
0 0

Equivalent labels are counted once.

Depth and Number of Instruments — 25%

Distinct Instruments Score
5,000+ 10
2,500–4,999 9
1,000–2,499 8
500–999 7
250–499 6
100–249 5
50–99 4
25–49 3
10–24 2
1–9 1
0 0

Specialist Market Access — 15%

Metric Weight
Bonds 25%
ETFs 20%
Futures 20%
Options 20%
Other specialist market 15%

Use the standard feature rule.

Other specialist markets may include funds, structured products, warrants, forwards or comparable distinct exposures.

6. Customer Support — 10%

Broker-Specific Client Support Feedback — 60%

Classification Score
Excellent 10
Good 7.5
Mixed 5
Poor 2.5
Insufficient Feedback 5

Classification rules, sample requirements and recurring-theme requirements are defined in the methodology and are not repeated here.

Response Speed and Accessibility — 15%

Metric Weight
Measured initial human response time 70%
Live support accessibility 30%

Initial Human Response

Response Time Score
≤1 minute 10
>1–3 minutes 9
>3–5 minutes 8
>5–10 minutes 7
>10–30 minutes 6
>30–60 minutes 5
>1–4 hours 4
>4–8 hours 3
>8–24 hours 2
>24–48 hours 1
>48 hours or no response 0

Automated acknowledgments do not count as a human response.

Live Accessibility

Access Score
Live chat and phone 10
One full live-human channel 7.5
Callback/chatbot with reliable human escalation 5
Asynchronous channels only 2.5
No usable support channel 0

Contact Channels — 10%

Channel Family Points
Live chat/web chat 3
Phone/callback 2
Email 2
Messaging apps 1.5
Ticket/form/client portal 1
Help center/FAQ/forum 0.5

Maximum:

10 points

Each family is counted once.

Availability and Language Coverage — 10%

Metric Weight
Human-support hours 60%
Support-language coverage 40%

Support Hours

Availability Score
24/7 10
24/5 8
Approximately 18+ hours per weekday 7
12–<18 hours 5
8–<12 hours 3
<8 hours 1
Not verifiable 0

Support Languages

Languages Score
15+ 10
10–14 9
8–9 8
5–7 7
4 6
3 5
2 4
1 2
0 0

Duplicate or equivalent language variants are normalized before counting.

Complaint Handling and Company Responses — 5%

Public Response Behaviour Score
≥90% response rate and typical response ≤3 days 10
75–89% and typical response ≤7 days 8
50–74% 6
25–49% 4
1–24% 2
No verified company responses 0

7. Account Types — 7.5%

Range of Account Types — 30%

Count only meaningfully different account structures.

Distinct Structures Score
6+ 10
5 9
4 8
3 7
2 5
1 3
0 0

Platform-only or marketing-label variants are not automatically counted separately.

Entry Accessibility and Minimum Deposit — 25%

Metric Weight
Minimum account-opening deposit 70%
Minimum forex trade size 30%

Minimum Account Opening Deposit

USD Equivalent Score
$0 10
>$0–5 9.5
>$5–10 9
>$10–25 8
>$25–50 7
>$50–100 6
>$100–200 5
>$200–500 3
>$500–1,000 2
>$1,000–2,000 1
>$2,000 0

Minimum Forex Trade Size

Standard Lots Score
≤0.001 10
>0.001–0.005 9
>0.005–0.01 8
>0.01–0.05 6
>0.05–0.10 4
>0.10–0.50 2
>0.50–1.00 1
>1.00 0

Specialist Account Options — 25%

Metric Weight
Raw/ECN/commission-based account 30%
Cent/Micro account 20%
Islamic/swap-free account 20%
Professional/VIP/institutional account 15%
Demo account 10%
PAMM/managed/copy-oriented structure 5%

Use the standard feature rule.

Account Opening and Verification — 20%

Metric Weight
Fully online account opening 30%
KYC processing time 50%
Onboarding transparency 20%

Online Account Opening

Process Score
Fully online 10
Partially manual/offline 5
Primarily offline 0

KYC Processing Time

Typical Time Score
≤15 minutes 10
>15 min–1 hour 9
>1–8 hours 8
>8–24 hours 7
>24–48 hours 6
>48–72 hours 5
>72–120 hours 4
>120–168 hours 3
>168–240 hours 2
>240–480 hours 1
>480 hours 0

Onboarding transparency uses the Qualitative Transparency Rubric.

8. Research and Learning Tools — 5%

Market Research and Analysis — 35%

Metric Weight
Regular market analysis/outlooks 40%
In-house analyst/insight content 35%
Market-focused webinars/events 25%

For each metric:

  • substantive recurring resource = 10;
  • occasional or materially limited resource = 5;
  • absent = 0.

Educational Resources — 35%

Metric Weight
Courses/academy/structured curriculum 25%
Educational webinars/seminars 20%
Videos/tutorials 20%
Written guides/articles 15%
eBooks/downloadable guides 10%
Glossary/beginner-reference material 10%

For each metric:

  • substantive resource = 10;
  • materially limited resource = 5;
  • absent = 0.

Practical Research Tools — 15%

Metric Weight
Third-party analytical tools 35%
Economic calendar 25%
Trading signals/idea tools 20%
Calculators/sentiment tools 20%

Use the standard feature rule.

Quality, Frequency and Accessibility — 15%

Metric Weight
Update frequency 40%
Depth and learning structure 35%
Accessibility 25%

Update Frequency

Frequency Score
Daily or near-daily substantive output 10
At least 3 substantive updates/week 8
At least weekly 6
At least monthly 4
Irregular or infrequent 2
No verifiable cadence 0

Depth and Learning Structure

Condition Score
Structured beginner-to-advanced coverage, practical examples and multiple formats 10
Broad useful coverage with some advanced material 7.5
Adequate basic/intermediate resources but limited depth or structure 5
Shallow, fragmented or mainly promotional content 2.5
No substantive depth 0

Accessibility

Access Score
Most substantive resources freely accessible 10
Mostly accessible with minor login/registration requirements 7.5
Mainly client-only, but no additional charge 5
Heavily gated, restricted or paid 2.5
Cannot reasonably be accessed 0